Plaza del Viejo Coso, nº7
47003 Valladolid (Spain)
May 14, 2009
Mr Smith
Plaza Mayor, 12
47003 Valladolid (Spain)
Dear Mr Smith,
I am writing to you concerning the flat in Viejo Coso square that I am renting from you. When I moved to this flat, 1st September, one of the verbal agreements we made was to instal heating in all the aparment. Moreover, you told me the heating would be ready no later than 1 st November. It is January and the heating is not working yet. Now it is winter time and I see myself forced to survive this cold weather with just two fan heaters, wich is extremely annoying as it is not enough to heat all the flat. As a result, I have to sleep with three wollen blankets to warm up myself.
I am also concerned about the lack of profesional commitment that the person in charge of the heating installation has shown so far. First of all, he works really slowly. Not only does he waste time, but he also comes into the flat without a previous warning. Although I have told him that he should let me know before coming, he keeps doing it. I know this man is your friend and I would therefore be grateful if you contacted him and would be so kind as to inform him how annoying it is for me the way he comes unannounced into my place.
As you will appreciate, these problems are causing me a great deal of inconvenience. Moreover, the electricity bill is really high this month because of the fan heater. I would like you to refund half of the bill.
However, in spite of everything, I really feel comfortable in this flat. It is really quiet and one of the prettiest places in Valladolid.
I look forward to hearing from you.
Yours sincerely
Ana García Lema (Miss)
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